Effective Date: July 10, 2026

At Renaissance Respiratory Home Care Services Inc. ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

• Name
• Email address
• Telephone number
• Mailing address (if provided)
• Information submitted through contact forms or referral inquiries
 

We may also automatically collect certain technical information, such as:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of your visit
• Cookies and website analytics data
  
  

How We Use Your Information

We use your information to:

• Respond to your inquiries.
• Provide information about our respiratory care services and products.
• Coordinate appointments or referrals.
• Improve our website and user experience.
• Communicate important updates when requested.
• Meet legal and regulatory obligations.
 

We only collect the information necessary for these purposes.

Medical Information

Our website is intended to provide general information about our services. Information submitted through this website should not include detailed medical records unless specifically requested through a secure process.

This website is not intended for medical emergencies. If you require immediate medical assistance, call 911 or visit your nearest emergency department.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Google Analytics

We may use Google Analytics or similar services to understand how visitors use our website. These services collect anonymous information about website usage.

You can learn more about Google Analytics by visiting Google's Privacy Policy.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary:

• With trusted service providers who assist in operating our website or business.
• When required by law or legal process.
• To protect the safety, rights, or property of our patients, staff, or organization.
  
  

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Under Canadian privacy legislation, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Withdraw consent where applicable, subject to legal or contractual restrictions.
 

To make a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Renaissance Respiratory Home Care Services Inc.

Email: info@renaissancerespiratory.com

Phone: 905-792-7377

Address: 162 Broadway, Suite 16, Orangeville, ON, L9W 1K3